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Delivery Information

HomeDelivery Information

Delivery Process

Getting your orders where they need to go.

A Comprehensive Guide

Understanding Shipping Costs & Timeframes

  • Standard Shipping Rates: We offer fixed shipping rates based on product categories. To give you an idea of the cost, we’ve included a table below that outlines product categories and their corresponding estimated shipping times. Please note: these are estimates and don’t include the time it takes to create your printables (typically 2-5 business days).

Product Categories Table

Product CategoryEstimated Shipping TimeEstimated Cost
T-Shirts3-7 business days 
Posters5-10 business days 
Phone Cases3-5 business days 
  • Final Shipping Costs: The exact shipping cost for your order will be displayed during checkout. This final cost takes into account the specific products you’ve chosen, their combined weight and size, and your chosen delivery destination.
  • Global Shipping: We strive to bring Printies products to customers worldwide. However, due to legal or shipping carrier restrictions, there may be some countries we cannot deliver to.

Shipping Destinations: Where We Can Deliver Your Printies

We ship to a wide range of countries. To see if we deliver to your location, simply enter your address during checkout. If your country is not listed, unfortunately, we are currently unable to deliver there.

Combined Shipping: How We Pack Your Order

To ensure your printables arrive safely, some products may be individually packaged with protective materials. Additionally, depending on our fulfillment capacity and your order contents, items within the same order may ship from different facilities and arrive separately.

Estimated Delivery Time (EDT): When to Expect Your Printies

We understand you’re eager to receive your printables! To give you an idea of when your order might arrive, we provide an Estimated Delivery Time (EDT). This EDT is calculated by adding the estimated fulfillment time (2-5 business days) to the estimated shipping time based on your chosen shipping option and destination.

Here are some factors that can affect your EDT:

  • Print/Embroidery File Issues: If there are any complications with your uploaded print or embroidery files, we may need to contact you for clarification or adjustments. This might slightly delay your order’s fulfillment time.
  • Product Stock Availability: In rare cases, if a particular printable is temporarily out of stock, it may take a little longer to fulfill your order.
  • Shipping Delays: While uncommon, unforeseen circumstances like severe weather or carrier service disruptions can occasionally cause delays during the shipping process.

What to Do If Your Order Hasn’t Arrived by the EDT

We understand that waiting for your printables can be exciting! If your order hasn’t arrived after the estimated delivery time + 5 business days, please don’t hesitate to contact us. You can reach our friendly customer support team via email or chat, and we’ll be happy to investigate the status of your order.

International Delivery

Many of our printables are available for international delivery. The cost for international shipping is calculated based on the destination country, the size and weight of your order. You can see the estimated shipping cost during checkout.

Delivery Timeframes for International Orders

International delivery timeframes will vary depending on your location. We provide estimated timeframes at checkout based on the standard shipping option. Please note that these are estimates, and unforeseen delays can occasionally occur.

Printies Will Keep You Informed

In the rare case of an unavoidable delay with your international order, Printies will contact you to let you know and, whenever possible, agree on a revised delivery date. Once your order has been dispatched, you’ll receive notification with tracking information to help you follow its progress.

Adding a Personal Touch: Custom Messages for Your Printies

Want to include a special message with your gift order? You can add a custom message that will be printed on the packing slip during checkout. This is a great way to add a personal touch to your Printies gift!

Sustainable Packaging: How We Care for the Environment

At Printies, we’re committed to responsible practices. Whenever possible, we use recyclable packaging materials for your orders, including:

  • Post-consumer-recycled (PCR) plastic mailers: These mailers are made from recycled plastic materials, reducing our environmental impact.
  • Kraft mailers: These sturdy and eco-friendly mailers are a great choice for many printables and are fully recyclable in your paper recycling bin.
  • Cardboard boxes: We use cardboard boxes for larger or more fragile items. Cardboard is another highly recyclable packaging material.

Minimizing Waste and Using Sustainable Fillers

We take steps to minimize the amount of packaging material we use. For void fill within your package, we often utilize recycled paper squiggles or biodegradable packing peanuts. These alternatives offer cushioning and protection for your printables without relying on traditional, non-biodegradable options.

By using recyclable and biodegradable materials, we aim to:

  • Reduce our environmental footprint
  • Encourage sustainable practices among our customers
  • Make it easy for you to dispose of your packaging responsibly

We’re Always Looking for Ways to Improve

At Printies, we’re constantly seeking new and innovative ways to make our packaging even more sustainable. We listen to customer feedback and explore opportunities to reduce waste and incorporate even more eco-friendly materials throughout our fulfillment process.

Do Your Part: Recycle Your Printies Packaging!

Once you’ve received your amazing printables, please recycle your packaging whenever possible. Look for the recycling symbols on the materials we use to ensure proper disposal. By working together, we can all contribute to a more sustainable future.

We hope this comprehensive guide has answered all your questions about Printies delivery. If you have any further inquiries, please don’t hesitate to contact our friendly customer support team!

Support

Frequently asked questions

Here, we've compiled answers to some of our most frequently asked questions

Any questions

info@byprinties.com

We offer standard shipping rates based on product categories. You can find a table with estimated shipping times and costs on our Delivery Information page. The final shipping cost for your order will be displayed during checkout and takes into account the specific products you’ve chosen, their weight and size, and your delivery destination.

We provide an Estimated Delivery Time (EDT) on your order. This EDT is calculated by adding the estimated fulfillment time (typically 2-5 business days) to the estimated shipping time based on your chosen shipping option and destination. You can find more details about factors affecting EDT and what to do if your order hasn’t arrived by the EDT on our Delivery Information page.

Yes, Printies offers international delivery for many of our products! The cost is calculated based on the destination country, the size, and weight of your order. You can see the estimated shipping cost during checkout.

Yes! Once your order is dispatched, you’ll receive notification with tracking information to follow its progress.

Not necessarily. To ensure safe arrival, some products may be individually packaged. Additionally, depending on our fulfillment capacity, items within the same order may ship from different facilities and arrive separately.

Printies is committed to sustainable practices! We use recyclable packaging materials whenever possible, including post-consumer recycled plastic mailers, kraft mailers, and cardboard boxes. We also utilize recycled paper squiggles or biodegradable packing peanuts to minimize waste and provide cushioning for your printables.

Absolutely! You can add a custom message that will be printed on the packing slip during checkout. This is a great way to personalize your Printies gift!

No problem! If you have any further inquiries about Printies delivery, please don’t hesitate to contact our friendly customer support team via email or chat. We’re happy to help!

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